service providers agreement

 

 
Service Providers Agreement for Application of Sa’ed
 
First team : information technical study company
 (  application of Sa’ed ).
Second team : (Service provider of medical stuff ) who approved the contract through the application and registered through the application.
Project: Providing electronic medical service through 'Sa'ed' application . 
 
Introduction:
Since application of Sa’ed allow any medical staff to provide their services to users without the obstacles and controls of the job and without restricting specific working times through the website represented by application of Sa’ed returned to the first team.
Since the second team had accepted the first team's offer and the terms and conditions contained in the application of Sa'ed, it was agreed between the two teams that:
 
first item : 
The introduction is considered as an integral part of this agreement . 
 
second item : 
The words and expressions contained in this agreement should have the same meanings as those specified in the terms and conditions of the application of Sa'ed. 
 
 third item : (contract documents) : 
● University degree related to the medical/therapeutic/nursing track if any.
● The data of the customer of Arab medicine such as cupping or Arabic splint ... etc. 
●Price tables that provided by the second team.
● Address: the clinic, health center, or place of residence.
●years of specialization.
●The current academic year, whether the service provider is still under study and/or at the postgraduate level.
 
Forth item : 
The prices attached to the application for medical services provided by the second team are binding on him, and he must collect them through the application of Sa'ed and supply them to the first part , also through the application, and where the second team admitted the company's right to collect its percentage as soon as the user pays the value and enter the account number and agree to transfer the service allowance.
Fifth item : 
The second team is subject to the rules and laws applicable in Saudi Arabia, and must be authorized to deal with the user outside the application if it is obtained on a signal from the user, such as that the service provider closes the application and moves to process the user directly without using the application.
Sixth item : 
The service provider must submit a report to the company about the progress of the service, and in case the user change his mind of that service, the provider must also provide the company with a report on the reality of the situation and the reasons that led the user to abandon . .
Seventh item : 
The second team is committed to providing information clearly and correctly to the first team and the applicant for service.
Eighth item :
The second team may not exploit the nature of its work and use the service or application in a way that harms others such as hurting, harassing or disturbing ... Etc., so that he is responsible for compensating for the damage he has caused to others, i.e. the first team is not responsible for such acts or actions.
Ninth item : 
The second team adheres to the conditions of public safety and takes all necessary measures to ensure the completion of the work in a safe environment that protects the service applicant  and avoids any abuses during doing their medical work, and must abide by any administrative instructions issued by the first team.
Tenth item :
The second team is obliged not to provide any medical service received through an application of Sa'ed until the user has filled out the form for the health condition and insurance number if any and agrees to the pricing of the medical service and pay the payment due for it, otherwise the second team bears full responsibility and is a guarantee of any claim by the first team.
Eleventh item : 
The second team may not be liable to start medical work until it has received a notice stating that the medical work allowance will be paid and a notice indicating that the worthy percentage due to the company will be transferred.
Twelfth item : 
The second team is obliged to inform the first team of any reality that occurred upon arrival at the recipient of the service and before leaving the place to inform the first team and obliged to the instructions of the recipient of the first team, however, the medical or doctor's responsibility in accordance with the applicable legislation remains the responsibility of the service provider.
Thirteenth item :
The second team is obliged to contact the user and confirm on their site and inform him of the health problem he faces, and if it turns out that the request does not fit the terms of the agreement, the second team must terminate the service request without pay and advise the user what to do or retransfer the application through the application.
Fourteenth item : 
If the second team has an external agreement with the service recipient (user), the first team is entitled to abrogate the agreement while retaining its right to claim compensation for the damage arising from that violation and instead of using the second team for the application.
Fifteenth item : 
The second team is obliged not to disclose any information it receives by virtue of its work, whether it is information related to the first team or the person requesting the service.
Sixteenth item : 
The second team adheres to the service that the user has requested in full and in accordance with the regulations, laws and ethics of the profession, and when needing to request another service he must reapply through the application, and go through and abide by all the previous conditions and provisions as a new request.
Seventeenth item :
The first and second teams adhere to the price schedule agreed between them.
 
Eighteenth item : 
Taking into account the rights and obligations of the application parties, the pricing for the service provided varies according to the location of the service recipients, the type of service and the requirements for completing the service.
Nineteenth item : 
The second team is obliged, upon completion of the service, to issue an invoice for the value of the service and the service recipient may pay in cash, electronically or promotional vouchers or to be deducted from his balance if any. (This is in the event that the service provider performs a medical work that cannot be completed unless the user is present, such as performing first aid, a splint, or sutures to stop the bleeding temporarily)
 
Twentieth item :  
The price of the provided service includes legally applicable fees and taxes and is final and non-refundable unless the First Party determines otherwise.
Twenty-one item : 
The first team has the right, at any time, to review the service fees without the approval of the second team , and to increase or decrease the fees as it deems appropriate.
Twenty – two item : 
The first team deserves according to each section of the application of Saed from the total of each invoice and service it provides through the second team , and the percentage for each section is as follows :
 
Medical service provided Percentage due
Medical consultation 15%
Nursing 10%
Medical supplies 1%
Pharmacies 1%
Medical analysis 5%
Radiology 5%
Emergency 10%
Physiotherapy 15%
Cupping 15%
Vitamin 0%
Insurance 0%
 
 
Twenty-three item : 
The second team is obliged not to negotiate with the user to pay any dues not mentioned in the application with the user's right to leave their feedback about the service and price through the application.
Twenty-four item : 
The first team has the right to offer offers and discounts to customers from time to time according to the marketing plan and the second team is committed to pricing as it is in the marketing offer and with the first team retaining the price change from time to time after reviewing the second team and obtaining its approval .
Twenty-five item : 
The second team is committed to the honesty in providing medical service and following the ethics of the profession and adhering to the applicable regulations and laws, otherwise the first team will withhold the service from him. 
Twenty-six item : 
In the event that the second team does not fulfill its work in accordance with the contract and the request submitted by the user, the first team has the right to cancel the agreement and refer to the second team and claim the destruction and damage resulting from its lack of fullfilment , while affirming the right of the first team to contract with a third party (transfer of the application) to complete the medical service for the benefit of the user, and the service allowance shall be then in accordance with the agreement at the expense of the second team while retaining the first team to claim the differences if any, without excuses or warning .
Twenty -seven item : 
In the event of any dispute or disagreement between the two teams regarding or because of this agreement and cannot be resolved by friendly means, it is the Court (Riyadh Region) that has jurisdiction to consider it.
Twenty-eight item :
The second team acknowledge they had been read this contract and understand its content and accepted all of its contents with a full commitment , irreversible commitment , and irrevocable .
Twenty-nine item : 
This agreement consists of twenty-nine items, including this item, which was signed by the two teams after reading and evaluating its full contents and has been signed by the Contract Board on the day and date of registration of the service provider through the application.
The First team ( Sa’ed )  
The second team (the service provider of a medical stuff and all of his information is attached through the registration process in the application).